You have 60 days to exchange or 60 days return any item. For the fastest and easiest service, please follow these guidelines:

1. List the item(s) that you are returning.

2. Note the reason for the return.

3. If you are exchanging, let us know what you would like to replace the item with.

4. We recommend that returns be sent via USPS Ground. Please keep the tracking number for your records.

5. No refund on shipping charges on returned items only, we offer one exchange per order at no cost. If item was ordered with free shipping only the original shipping fee we paid will be deducted from the order not to exceed $10.00 to cover shipping costs.

Return address:

For security reasons, do not write Elegant Jewelry anywhere on the outside of the box.
E.J.
510 West Sixth St #504
Los Angeles, CA 90014

All items returned will be credited to the original credit card.

Our goal is to provide each of our customers with total satisfaction with every purchase. If for any reason, you are not completely satisfied, return it to us for exchange, credit, or refund. All returns must be made within 60 days of invoice date. No item that is damaged can be refunded or exchanged . We thank you for the opportunity to show you how much we can save you. There is no reason to pay retail when you can pay far less, buying directly from a major U.S. jewelry supplier.

Cancelling Orders

Please call to cancel any orders within 12-24 hours.